Frequently Asked Questions

We always include our latest Terms & Conditions, as these replace earlier versions. Different products (e.g., AC-manufactured, imported, or service-based) have specific T's & C's. Signing isn’t required; payment of the deposit confirms acceptance.

It’s included by default to confirm or update billing details. If your information is correct, you don’t need to resubmit; however, by not doing so, you confirm that it’s accurate.

Because our products are custom-made, a quote can only be issued after confirming measurements, design choices, and specifications through a consultation or site visit.

We always recommend the most cost-effective long-term solution, striking a balance between performance, durability, and price.

Most installations are completed within 1–2 days, depending on the number of products, site conditions, and complexity.

Yes. We offer free site inspections for quotations and handle full installation and after-sales support.

Yes. While we don’t handle deliveries directly, our products can be shipped nationwide and cross-border through trusted courier partners.